Location: Remote
Compensation: $15/hour
Schedule: 10 hours per week
Start Date: June 2nd, 2025
End Date: August 8th, 2025
Application Deadline: May 28th, 2025

At Point200, we capture and craft unforgettable wedding stories through photos, films, and content. We’re a fast-growing, highly organized team that values creativity, precision, and systems that help grow our company and allow us to serve more couples year after year. This internship is a unique opportunity to get behind-the-scenes experience in both creative and operational workflows in the wedding media industry.

We’re looking for a detail-oriented and creative intern to help us execute several key internal updates this summer.

SUMMER OPERATIONS & CREATIVE INTERN

operations
  • Updating contracts for multiple sister brands
  • Updating Operations Manual and workflows
  • Copying templates from one HoneyBook account to sister brand HoneyBook accounts
  • Creating and organizing content to post on sister brand social media accounts
  • Assisting in updating and building a sister brand website using Showit
  • Reviewing and updating Point200 and sister brand websites
  • Revising and designing internal training presentations using Canva
  • Organizing video and photo examples to pair with training material
  • Using AI tools to draft scripts for training presentations
  • Updating workflows with accurate tasks and team member assignments

APPLY NOW!

WHAT YOU'LL DO

  • Strong attention to detail and organizational skills
  • Some experience with HoneyBook, Canva, Showit, and/or project management tools like Asana
  • Comfortable learning new tools and systems
  • A self-starter who takes initiative and meets deadlines
  • Interest in creative industries like social media, photography, videography, or design is a plus

what we're looking for

This is an interim position to replace our current Client Care Specialist while she is on maternity leave.

We are looking to add an organized, positive and optimistic team member to our Operations department to manage and maintain our client experience. This position will be responsible for organizing and managing all weddings and projects, creating and sending wedding day timelines and details to couples and team members, conducting pre-wedding calls with couples, and communicating with our team before, on and after wedding days.

The Client Care Specialist will work closely with our owner, Tyler, and Operations team internally, but will primarily be focused on creating an unforgettable, positive experience for our couples. For more on this position, please review the duties and requirements below. 

interim CLIENT CARE SPECIALIST

operations
  • Organize and manage all weddings and projects within our internal Operations Workflow
  • Communicate online and via Zoom internally with administrators and team members on a daily basis, including daily emails
  • Communicate online and on the phone with couples, other vendors, and associate filmmakers, photographers and content creators.
  • Send templated emails and questionnaires to couples leading up to the wedding day
  • Create and edit wedding timelines
  • Conduct pre-wedding calls with couples and sometimes vendors to confirm questionnaires and timelines
  • Create screen recorded walkthrough videos for associate filmmakers, photographers, and content creators to confirm timelines and wedding day specifics
  • Text with associate filmmakers, photographers, and content creators before, on and after wedding days

APPLY NOW!

DUTIES

  • Independent contract labor only. Must be an incorporated business or LLC.
  • Must be willing to dedicate 20 hours per week (on average) depending on the season
  • Must be organized and able to work well with projects that adapt
  • Must have a positive and optimistic attitude
  • Must be willing to talk on the phone with existing couples and team members during and (on occasion) after work hours
  • Must be able to meet tight deadlines
  • Experience as a wedding vendor is recommended, but not necessary
  • Must be willing to watch training videos and attend in-person training
  • Must be 18 years or older.

REQUIREMENTS

Point200 was started in 2015 as a husband and wife wedding videography team. At the time, our owners, Kasey & Tyler Helms, had friends getting married who had one regret on their wedding day - not hiring a videographer. Kasey & Tyler both had experience behind the camera, so they started the business.

Since then, Point200 has grown to become a team of filmmakers and photographers spanning all across North & South Carolina, which has enabled us to serve more couples each and every year!

Point200 was built on exceeding expectations and creating an unforgettable experience for our couples. Because of this, we have been able to build one of the fastest growing wedding businesses in North & South Carolina...and we have no intentions of stopping!

For Point200, the vision is to create the gold standard for wedding businesses; to achieve this vision, we must continue to add amazing and talented human beings to the team. We would absolutely LOVE to talk more about you joining the Point200 Family.

Speaking of family - Point200 is a family first business. When you join our team, you are family!

THE OWNERS
MEET
Kasey, Lindley, EMELINE & Tyler

@POINT200